What is Enterprise Application Integration?

As your business grows, you’ll be accumulating a good amount of software. ERP software, CRM products and analytics platforms are but a few examples. As your technology landscape evolves, you must ensure that the information in each of these systems work collaboratively.

Communication among software is necessary. Disparate information stored in silos won’t do you much good. That’s why we have integration technologies. Middleware like SAP PO and SAP CPI, or integration tools developed for specific applications, ensure that data from all your systems can communicate. This way, your information is synched and up to date. Your enterprise’s cumulative data can be used for streamlining business processes and gaining predictive insight.

What is Enterprise Application Integration?

First, what are enterprise applications? Enterprise applications are software that organizations rely on for conducting business operations and solving problems. The software can be an application, a platform, a cloud-based service, an on-premise system, or a third-party product. Enterprises can deploy their applications on the cloud or on-premises; these days many businesses prefer a hybrid approach.

As an organization’s application portfolio gets bigger and more diverse, connecting everything together can be difficult.

Enterprise Application Integration (EAI) is the process of implementing technologies that allow communication between the various applications of an enterprise. EAI provides a middleware framework that enables data exchange between different systems.

Why is Enterprise Application Integration Important?

 Without EAI, an enterprise’s information would be stored in silos. Whatever data collected through an application would exist solely in that system. This inaccessibility to information by other software systems would lead to extremely inefficient business processes and slow down administrative work.

A lack of EAI or middleware would result in the following disruptions:

  • Modifications made to data wouldn’t reflect onto other systems, meaning a single modification would need to be repeated for each application.
  • Transferring acquired data from one application to another would have to be entirely manual.
  • Functionalities from different applications couldn’t be combined for workflows.

Enterprise Application Integration addresses three important needs.

Seamless Data Exchange

Integration software allows information flow between different systems, leading to seamless business processes and a uniform overview of enterprise data. It also enhances data availability within the enterprise, which minimizes errors caused by miscommunication.

Access Through a Single Interface

EAI allows the possibility of accessing multiple applications from a single platform. Rather than learning and adjusting to several application interfaces, you can access all your enterprise data through a single interface. Like accessing your Salesforce data and Amazon S3 files directly from your SAP CPI platform using CPI Burger adapters.

Vendor Independence

EAI promotes vendor independence. By moving your business processes into a common middleware framework, you’ll have freedom to change or remove applications without disrupting your ecosystem. Your applications will support your business rules, not the other way around.


Enterprise Application Integration will help streamline your business processes by unifying your data. Architect the information flow between your systems to prevent complexities that come with disparate data sources. Promote higher efficiency by sticking to fewer platforms to work on—without foregoing any functionalities from your entire applications portfolio. Our CPI Burger adapters will connect your third-party software services to the SAP Cloud Platform. This way, you’ll accelerate your move to the cloud with less coding work and fewer resources. Get your business processes on one convenient, user-friendly platform. Contact us to find out more!